returns

Returns must be made within 14 days.
We accept returns if the goods you have recieved are faulty, you have ordered the wrong size/colour, the goods are not to your requirements.
All returns are subject to a full refund once they have been inspected by us.
Refunds will be in full not including any postage you have paid.
You will be responsable for postage for returns and for safe delivery of the item you are returning.
We cannot accept items that are damaged in transit, all items will be in perfect condition when sent by us.

Please make sure the item you require is correct by emailing/ telephoning our sales team before you order.No goods will be sent without payment.
If paying by cheque items will only be sent on clearance of cheque.
All major credit cards accepted. (payment can be made over the telephone also)
Paypal accepted.
We withold the right to refuse any orders we deem to be suspicious.
We withold the right to cancel an order.
If any goods ordered are out of stock and not displayed as being so you will be informed of a delay in delivery times.
All prices shown are correct at time of publishing and are subject to change.
All prices include Vat.
All goods sold are covered by a 12 month warranty, this covers manufactures defects and not damage by crashing, wear and tear, or misuse.

All items are covered by manufacturers warranty. Any faulty item has to be returned to our supplier for inspection before refund can be issued.
Clothing must be unworn and in original packaging with the labels in tact.
A returns form will be included with you order and must be clearly fill in and sent with the returned item.

A returns form is included in your package to be returned along with the item. Please keep this in a safe place.

If you have any queries reguarding our policies email us at richhillcycles@fsmail.net and we will be happy to help.
Please note our sales team do not take policy or posting queries over the telephone.